Yes, we ship all over the world! Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals!

Please see our Shipping Information page for rates and more information!

We offer free standard delivery on orders of $100 or more! If you would like more information please check out our Shipping Information page.

We offer free standard delivery on orders of $100 or more! If you would like more information please check out our Shipping Information page.

It depends on where you are. Orders processed in Canada can take 2-14 business days to arrive. U.S. deliveries will take anywhere from 3-7 business days. International orders can range anywhere from 7-45 business days depending on which shipping method you choose. Delivery details will be provided in your confirmation email.

We use Canada Post, USPS and Asendia. You’ll be asked to select a delivery method during checkout.

We take 1-3 business days to process your orders before being shipped out.

Follow along our Size Guide to measure your pets chest and neck size. This will help decipher which size suits your furry friend! If you are still unsure, you can reach out to us at info@tellacouture.com for sizing suggestions.

All of our pieces have a matching item for you and your pets but can also be purchased individually!

The pet puffers in black and silver fit differently because they are differently styles! The "Bella" puffer (black) has a warm fleece interior while the "Coco" puffer (silver) has a fun yellow vinyl interior. The silver fits smaller and has a smaller size range while the black pet puffer fits bigger and has a larger size range. We are working on creating a larger size range for our silver pet puffers!

Yes, our products are made for both our furry friends!

Got the wrong size? No problem! We will be happy to exchange your products for you. Check out the Returns and Exchanges page for more information!